Zhang Hui glanced calmly at the arrogant Lin Yao, her expression serious. Then she pulled Xia Yuwen upstairs and found a room with only a small window at one end.
"Mr. Zhang, please speak freely."
Lin Yao also used formal job titles. He sensed the serious atmosphere, but he didn't expect Zhang Hui to say anything at this moment. However, he was also willing to listen to professional opinions.
"President Lin, our company has been handling Minhong Pharmaceutical's case for almost half a month now. I've been in Chengdu for a week and have a good understanding of Minhong's current situation."
As soon as Zhang Hui spoke, Lin Yao realized that hiring a professional company like Wisdom Information was not a spur-of-the-moment decision. It seemed that Xia Yuwen, having just started working at Minhong in Chengdu, had learned about the situation and suggested her parents hire a professional company to handle key tasks, in order to address Minhong's increasingly awkward predicament.
Lin Yao had only thought of this a few times when he met Qin Xuan, but he always put it off. He guessed that his parents at the Chengdu Minhong headquarters were the same way. Their heavy workload left them with little time to think about these issues, and they didn't know what the results of cooperating with a professional information company would be.
Clearly, this is the difference between professionals and non-professionals. Lin Yao's family still runs their group enterprise in a way that resembles a small-scale farming economy. Compared to Xia Yuwen, who has formal training, they are far inferior in terms of experience and strategy.
Fortunately, neither her father Luo Jimin nor her mother Lin Hongmei, nor Lin Yao himself, were the kind of stubborn, nouveau riche types. They wouldn't insist on making Minhong manage and operate the business in their own way because of some face-saving issue. In addition, given Xia Yuwen's status as the soon-to-be daughter-in-law of the Lin family, it was quite normal for them to quickly adopt her opinions and adjust the working methods.
"I won't go into detail about Minhong's mission and corporate culture, as these are related to the founder's philosophy and fall within the scope of our information services. However, I personally will not comment on Minhong's specific case."
When Zhang Hui was working, the classical charm of a girl from Jiangnan completely disappeared, replaced by the competence and sharpness of a modern corporate manager. However, compared to some of the senior executives of modern companies that Lin Yao had met, she still had a subtle sense of indifference and elegance.
“The relationship between Minhong and local governments and relevant departments at all levels across the country is now very bad. Instead of taking the initiative to build good relations with these institutions and departments, you have imposed many restrictions and constraints on them that are detrimental to them, such as propaganda, and deliberately excluding such personnel from the most troublesome membership qualification review work at present.”
Zhang Hui stopped speaking and stared intently into Lin Yao's eyes. She was clearly waiting for a reply.
"Well... Mr. Zhang, Minhong doesn't reject these engineering staff and members in related fields. But as you know, if we don't make this statement, those who are used to taking advantage of others will become even more demanding. Although these people are only a small group and don't represent the majority of people in these positions, we can't let the atmosphere get corrupted. Otherwise, the goals you know about Minhong's struggle will only be a mirage, never to be realized."
Lin Yao frankly expressed his opinion, causing both girls to lower their eyes and ponder his words.
This attitude is both realistic and helpless, since Minhong chose this goal to strive for.
"Alright, let's not talk about that for now. Since we've accepted Minhong's commission, Smart Information will provide professional assistance and support to handle this matter properly."
Zhang Hui's tone suddenly shifted, becoming somewhat stern, "I just saw you issue an order. I personally do not agree with it."
"It seems you intend to take a clear stance against Jia Maode, who represents a certain force within the Shanxi Provincial Government. However, the method you have chosen is inappropriate. From a professional standpoint, this is deliberately putting yourself in the most unfavorable and passive position, rather than a proactive approach to solving the problem."
"The same goal and the same principles can lead to different results depending on the approach taken, and the level of difficulty can vary greatly. That's what I wanted to tell you."
“I suggest that we do not protest publicly. Minhong can portray herself as more pitiful and wronged, and cooperate with the national publicity and appeals so that the public can truly understand Minhong’s current situation. We should not expect the public’s understanding and support with a strong attitude. This is not advisable in any country or social context, and it is destined to be impossible.”
“Ding Xia emerged in Taiyuan, but this is just one example among millions of similar members nationwide. We don’t explicitly say there’s a conspiracy involved. Through appeals and certain actions, we let the public speculate on the hidden truth and send a message to governments and management agencies at all levels across the country that Minhong is actively cooperating with their work.”
"In Shanxi, Minhong should more decisively express its willingness to accept all investigations and evidence collection. The same applies nationwide. Minhong hospitals and clinics across the country should proactively apply to relevant departments for inspections, and allow notary offices and news media that are more acceptable to the public to intervene in the entire process. This will maximize the creation of a positive image for Minhong."
“Wenwen told me that Minhong has many killer drugs that they are deliberately holding back from the market, and they want to gradually launch them after the membership qualification review is completed. I think this is unreasonable and I should not go there.”
"Oh? Please share your thoughts."
Lin Yao immediately became interested. He didn't have a good solution for delaying the launch of highly effective and special drugs. After discussing it with his parents, they all agreed that it was appropriate to launch them when the conditions were right, but none of them knew when the conditions would be right, because, judging from the current situation, it would take too much time to complete all the membership qualification review work.
Minhong's complaint and qualification assessment system is very comprehensive, but it is not very effective at present. In terms of the number of members, very few people actively send out votes and opinions to evaluate others, to the point that there are almost none. This is also the most annoying thing for Lin Yao's family.
Zhang Hui smiled and said, "You've fallen into a habitual way of thinking. You always think that once you put forward your conditions, others should understand and then take the initiative to act according to your conditions. In fact, this is neither realistic nor reasonable."
“We should encourage members, or rather, members with ideas, to take the initiative to act in accordance with Minhong’s conditions, so that it can become a habit.”
“We can now launch ‘Hepatitis B powder,’ but we won’t say that only approved members are eligible to obtain this medicine. This will naturally create a negative reaction among the public. It’s much easier to achieve this goal by changing the approach.”
Zhang Hui suddenly stopped talking with a smile, turned her head to look around at the furniture in the room, and did not seem to intend to continue immediately.
Lin Yao stared at Zhang Hui, itching with curiosity, silently urging her to speak quickly. Stopping halfway through a sentence was just torturing her.
Xia Yuwen noticed Lin Yao's expression. She was also eager to know how Zhang Hui would handle the situation, so she quickly went over and grabbed Zhang Hui's right hand, shaking it vigorously. "Huihui, tell me quickly! Stop keeping me in suspense, you're driving me crazy!"
"You're not worried about that, you're worried because Xia's boyfriend is worried. That's why you're worried too, right?"
Zhang Hui teased Xia Yuwen, making the other woman blush, before slowly turning back to look into Lin Yao's eyes. "We can claim that this drug cannot be supplied to the national market due to production issues, so we will adopt a differentiated supply approach. We must make it clear that not all members will have the opportunity to purchase 'Hepatitis B Granules,' creating a shortage situation and generating strong demand among the public."
"Then, on Minhong's very comprehensive system, the list of qualified personnel from various regions will be published, making it as small as possible, very small. Next, a few people will be arranged to take the lead in submitting applications in the 'voluntary disclosure' column, voluntarily accepting social evaluation and review. Minhong will affirm those who voluntarily accept social supervision, allowing them to be qualified to purchase and take 'Hepatitis B powder'."
"In this way, we are sending a message to the whole country that members who actively accept social supervision are most recognized by the people and will have more opportunities. This will encourage others to follow suit and gradually form a system and habit."
“We don’t tell people how they should behave, but we give special treatment and rewards to those who behave right. That’s the right way to do things right.”
Zhang Hui's words left Lin Yao and Xia Yuwen somewhat stunned. A simple method could solve many current problems, which was far more effective than spending a lot of money and energy on advertising.
"Huihui, you're amazing!" Xia Yuwen praised sincerely. "Actually, this is a principle in modern management: guidance is always more effective than forceful constraints. How come I never thought of this before?"
"Mr. Zhang is brilliant!" Lin Yao praised without reservation, then turned to his girlfriend, "Wenwen, you're just too busy. You haven't stopped working since you started at Minhong. How could you have time to think about these things? The model publicity and promotion plan you created in Beijing has already been a huge success."
"Alright, you two, stop being so mushy in front of me. Lin Yao, stop calling me 'President Zhang,' it sounds too formal. Wenwen and I are best friends, you should just call me Sister Hui, it sounds much better."
After Zhang Hui finished speaking with a smile, Lin Yao muttered to himself, thinking to himself that he would rather call her President Zhang than call someone who obviously looks younger than him "sister."
"Oh, right, I'd also like to mention the situation in Shanxi."
As soon as Zhang Hui spoke, Lin Yao and Xia Yuwen immediately composed themselves and stared at her intently, hoping to receive further guidance.
"In any case, this time we must rely entirely on the relevant government departments to resolve this matter. First, we should report it to the police, then join Ding Xia in suing that person named Ji Rong. At the same time, we should apply to the relevant departments to investigate the drugs and management system of Minhong Hospital as soon as possible, call in the notary office and the media, and gain goodwill by showing an attitude of being willing to accept public inspection. At the same time, we must make a statement in front of the media that we completely trust the government to handle the matter fairly."
"Rules, statements, and showing weakness are the ways to solve problems. Private matters can be handled privately, but the public attitude must be the same."
After Zhang Hui finished speaking, she looked calmly at Lin Yao, awaiting his reply. She already knew from Xia Yuwen that Lin Yao had a great deal of influence over the Minhong matter, and could even influence important decisions of Minhong Pharmaceuticals.
Lin Yao remained silent, frowning as he pondered deeply, needing to figure out the key to the matter.
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